Terms of Service

Last updated: July 14, 2026

These Terms of Service ("Terms") govern your access to and use of the Rapid North website and services ("Services"). By accessing our site or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Who We Are

Rapid North ("Rapid North," "we," "us," or "our") provides growth marketing and advisory services for SaaS companies. These Terms form a binding agreement between you and Rapid North.

2. Eligibility

You must be at least 18 years old and authorized to act on behalf of your business to use our Services. By using the Services, you represent that you meet these requirements.

3. Services and Engagements

Our website describes our Services and lets you request a free growth audit. Any paid engagement is governed by a separate written proposal or service agreement, which will control if it conflicts with these Terms. Bookings and consultations do not create an obligation to provide services until a separate agreement is signed.

4. No Guarantee of Results

We work hard to help our clients grow, but marketing outcomes depend on many factors outside our control. Any figures, charts, case studies, or testimonials on our website are illustrative or reflect individual experiences and are not a promise or guarantee of specific results. Items marked "Sample" or "Illustrative" are examples and do not represent actual client data unless stated otherwise.

5. Your Responsibilities

• Provide accurate, complete information when contacting us or during an engagement.
• Use the Services only for lawful purposes and in compliance with these Terms.
• Not interfere with, disrupt, or attempt to gain unauthorized access to our site or systems.

6. Intellectual Property

All content on this website — including text, graphics, logos, charts, and design — is owned by or licensed to Rapid North and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission.

7. Third-Party Content and Links

Our site may include third-party content and links, such as YouTube video testimonials. We do not control and are not responsible for third-party services or their terms. Your use of them is at your own risk and subject to their policies.

8. Testimonials

Testimonials reflect the experiences of individual clients. Individual results vary and are not typical. Testimonials are used with permission and are not intended to guarantee that you will achieve similar results.

9. Disclaimer of Warranties

The Services and website are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure.

10. Limitation of Liability

To the fullest extent permitted by law, Rapid North will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Services or website. Our total liability for any claim relating to the Services will not exceed the amount you paid us, if any, for the Services giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Rapid North and its team from any claims, damages, liabilities, and expenses arising out of your use of the Services or your violation of these Terms.

12. Termination

We may suspend or terminate your access to the site at any time, with or without notice, if we believe you have violated these Terms. Provisions that by their nature should survive termination will continue to apply.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws applicable in the jurisdiction in which Rapid North operates, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of that jurisdiction.

15. Contact Us

Questions about these Terms? Contact us at hello@rapidnorth.com.